Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we collect information you voluntarily share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may gather additional business details such as company registration information, preferred delivery timelines, and budget constraints. This helps us deliver a customized service that aligns with your business needs.

Our website automatically collects certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to enhance website performance and to understand how clients discover our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and to deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and the overall website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

MosaicBridgePlains respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We handle your personal data with care and deploy suitable technical and organizational safeguards to guard it. This includes safeguarded storage, encrypted transmissions, and restricted access to personal information within our organization.

Although we employ robust security measures, no method of transmitting data online is completely secure. We regularly update our security practices to counter evolving threats.

Your Privacy Rights

You hold important rights regarding your personal data. Depending on applicable laws, you may be entitled to access, rectify, erase, or limit how your information is used.

To exercise these rights, please reach out using the contact details at the bottom of this policy. We will respond within a reasonable timeframe as required by law.

Data Retention

We keep personal information only as long as necessary to provide our services and meet legal obligations. Retention periods vary by the type of information and the purpose for which it was collected.

Cookies and Website Tracking

We use cookies and similar technologies to enhance your browsing experience and to understand how visitors interact with our site. Cookies help us remember your preferences and examine site performance.

You can manage cookie settings via your browser preferences. However, turning off certain cookies might impact site functionality. For more details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to third-party sites or services. This privacy policy covers only MosaicBridgePlains and our site. We are not responsible for the privacy practices of external sites.

We recommend reviewing the privacy policies of any third-party sites you visit via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, services, or legal obligations. When substantial changes occur, we will update the "Last Updated" timestamp at the top of this document.

We invite you to periodically review this policy to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.